Reddit mentions of Crucial Conversations Skills

You're making quite a few unwarranted assumptions about my behavior to fit your preconceived notions of how someone would act in that situation. I'm a student of the crucial conversations/confrontations series. I'm very calm in a situation where someone has violated my expectations, regardless of if my expectations were right in a situation.

As far as reading the rules, I read it before hand, and I've double checked this, the Star City IQ tournament page did NOT link to the DCI rules they'd be using. I'm very confused as to where you think I should have received this information from? They mentioned the DCI, why do you feel that a new player would know that DCI mean 'Official Tournament Rules that are Use in MtG Games,' and that I should have known to look that up? Their listed rules only pertained to what you could and could not do as a vendor and prohibiting players selling cards. Please try to step into the shoes of a new player that doesn't have the wealth of experience you have about tournaments. I went to this solo, my friends had went to GP OK but I couldn't go, there was no one there to give me advice, I was in blind.

Edit: As a side note, I highly recommend those books, the executive summary is that we judge other people based on their actions, filling in motives that are often negative, but we judge ourselves based only on our intentions. Really good series that made me much better at dealing with difficult people. I can accomplish a lot more with a much more varied set of people than I could before, not sure it carries over into text.