Reddit mentions of HyperX Cloud Virtual 7.1 Surround Sound USB Card (HX-USCCPSS-BK)

Before I jump into this, I want to give a brief bit of advice that you've probably already heard elsewhere. If your headset plugs directly into audio ports on the PC, try it in both the front and rear of the PC to see if there are any quality differences. If this fixes it, neat! Disregard everything else here (or not, actually. You could probably do better if that's what fixes it). Otherwise, here's this.

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I use the Hyperx Cloud II headset and don't have any issues. I also have the original HyperX Cloud, a couple Turtle Beaches, and a Logitech. I recommend the Cloud II, however, there might be a chance you don't need to change the entire headset?

Focusing mainly on the HyperX headsets (since the other ones were fine, just didn't suit my purposes), I originally had the Cloud but switched to the Cloud II after having audio issues. People said they could hear my voice fine, however they could also hear my game audio, the voice chat audio, every audio; it was like my computer was decided that it would output system audio into the mic so that it was broadcasting sound back into itself. I hooked it up to audacity, OBS, a few other things, and it was crazy to see my mic and system audio outputting exactly the same thing. I hated it.

So the Cloud headsets look functionally the same; maybe they are the same. The mic plugs into the headset, and it has a single audio jack/cable. One of the differences between the two is that the original Cloud comes with a splitter that splits the audio jack into both the mic and speaker audio jacks (whatever the proper terms are, it makes the one cord into two); the Cloud II comes with a usb sound card that only accepts the single audio jack.

I initially plugged the Cloud directly into my PC (I attempted both front of the case and back), and the audio issues were the same. I attempted to use a cheap usb sound card from Best Buy to make the Cloud work, but the audio issues remained the same despite a slight increase in quality. Idk if it was an issue with the splitter or the headset, but I tried for a couple months to get the damned thing working, and I never found any luck (I was going to RMA it but I just didn't care enough, so now it's just a backup if something happens to my main).

So I was going to RMA the Cloud, but I'm a lazy person, and honestly, I didn't want to deal with shipping bullshit. So I looked at a ton of reviews of the Cloud II, looked at online comments from people having the same Cloud audio issues that improved with the switch, and I caved. My hope was that the Cloud II wouldn't have the issue because it was newer, and also I was interested in the inline volume controls that'd I'd loved on the Turtle Beach (I still miss their individual voice chat/game chat volume controls, I loved those so much).

The Cloud II doesn't come with a splitter. It looks exactly the same as the Cloud; it has a mic that you plug into the headset, and it has a single audio jack that functions as both mic and speaker. Instead of a splitter, it comes with this sound card. The sound card includes a toggle for 7.1 surround sound, and also individual controls for mic volume, and sound volume. it also doesn't function as a splitter - it will only plug in one cord. The sound card I previously bought from Best Buy required use of the splitter since it required both the mic and speaker inputs on their own cord. Whatever the terminology, words, doesn't matter. You get the picture.

The Cloud II worked immediately. I had 0 issues when using it with the USB sound card. I never bothered trying the Cloud with the sound card, and I never bothered trying the Cloud II with the splitter (with or without the Best Buy sound card) because at that point I just didn't care. I had a headset that worked, that didn't rebroadcast audio, that had decent ear cups that I could replace if I wanted (I use the leather-ish ones instead of the foam ones, though I have a replacement set for both if I ever need), and the mic doesn't pick up unnecessary audio (my cat sits next to me, maybe 3 feet away, and she never shuts the fuck up. She's loud. People only hear her if I'm talking and she happens to meow at the same time. I also have a furnace in a room behind me that will kick on and become the most obnoxious thing in existence - it's loud and horrendous. I barely hear it, and my mic doesn't pick it up at all).

With all that drama being said, I glanced over the Revolver while I was looking at the HyperX headsets. When I was originally looking, the Revolver didn't come with the sound card. From a brief glance, there's a sound card available with the Revolver S, but Idk if that's what you have. If you have that, then it might be a driver issue (which I'm sure is something you've thought of all already if so).

If yours didn't come with a sound card, it might be worth trying one of the HyperX branded ones (and I hate suggesting brand names, but in this case I mean. They're kinda built/tested together). The one paired with my Cloud II was one I linked waaaaay up above. It looks like there's a different type for the Revolver S, but I can't find it on Amazon. However, it is at the bottom of this page if you just keep selecting "load more" until everything is displayed (both sound cards are listed there for 29.99).

Hopefully this will help a bit. If you don't have the/a sound card, I recommend trying one before spending a ton more money on a new headset. If you do have a sound card, maybe try a different one, check various drivers, see if realtech audio is trying to mess with things, etc. My setup is a bit weird since I run everything on virtual audio cables, but sometimes just uninstalling every single sound driver and then reinstalling it will get it started. Sometimes, it's even as simple as just disabling and then enabling the drivers/devices.

Awesome! And you can replace the audio cord or the mic anytime you need too. I’d recommend getting the control card as well as it makes the sound insanely good. Link Here

Option 1: Replace the sound card

Option 2: The headset came with a single 3.5mm to dual 3.5 splitter. If you can find it, you could use that to continue using the headset as is - though this doesn't solve the length issue (though it's possible a regular headphone extender cable could be a go-between to increase the distance).

For 30 bucks you can get the hyperx soundcard (it's the one that's included with the cloud 2's). That's what I use with my Alpha's and it works great, it can get super loud but it's still clear sounding.
https://www.amazon.com/dp/B077VLKW3P/ref=cm_sw_r_cp_apa_i_ajGZCbBEZ8QXT

HyperX sells USB soundcards that work great with any headset that has a 3.5mm jack. I have one that came with Cloud Revolver S and one that came with Cloud 2, but they can be purchased separately. The Cloud 2 version is better imo. I currently use it with Sennheiser Game One (I wanted an open back headset and HyperX doesn't make one yet). The link below is the one I have.

HyperX Cloud Virtual 7.1 Surround Sound USB Card (HX-USCCPSS-BK) https://www.amazon.com/dp/B077VLKW3P/ref=cm_sw_r_cp_apa_i_Hg6kDb8RSH942

Looking at that link, there's a newer model with lower reviews. That's not the other one I have, but I'd say go with the one I linked, if you get one of these at all, that is.

I also have an Astro Mixamp, but the only reason I'd recommend it over the HyperX soundcard is that you can run auxiliary audio into it, so you could listen to music from your computer or phone or whatever. The Mixamp also gets noticeably louder, but the HyperX soundcard gets plenty loud too.

I Have the same problem in the same headset. I use it on PC whenever I'm playing music or anything players on discord hear it. It's so annoying. Then I bought the 7.1 Virtual sound card (HX-USCCPSS-BK) and I still have the same problem. I need to know how to fix it. I've tried every solution and none of them worked. one of them was to enable noise cancellation it worked but my mic sounded like crap. So I need another solution please.

Btw is there any difference between the one you linked and this one? https://www.amazon.com/HyperX-Cloud-Virtual-Surround-HX-USCCPSS-BK/dp/B077VLKW3P

They sell for the same price on amazon and in sweden. Maybe just different length on the cables?

Amazon sells the USB sound card for 30$

https://www.amazon.com/HyperX-Cloud-Virtual-Surround-HX-USCCPSS-BK/dp/B077VLKW3P/ref=mp_s_a_1_3?ie=UTF8&qid=1542904381&sr=8-3&pi=AC_SX236_SY340_QL65&keywords=hyperx+cloud+sound+card&dpPl=1&dpID=41dOJVu06YL&ref=plSrch

I use this with my boompro https://www.amazon.com/HyperX-Cloud-Virtual-Surround-HX-USCCPSS-BK/dp/B077VLKW3P. You can plug the 4 pole directly into it

I was just looking for the same thing, although it seems like the input on mine is going, lots of static whenever it wiggles. Was thinking I need a new headset but it's most likely just the box/cable. Just found it on amazon a bit ago - https://www.amazon.com/HyperX-Cloud-Virtual-Surround-HX-USCCPSS-BK/dp/B077VLKW3P

I gotchu.

HyperX HX-USCCPSS-BK Cloud Virtual 7.1 Surround USB Sound Card https://www.amazon.co.uk/dp/B077VLKW3P/ref=cm_sw_r_cp_apa_i_oUIrDb7Y7BE6T

Here's the exact one you need!

Hey, I'm not sure if that will be the fix of your problem but I think that getting a HyperX soundcard should be the fix of your problem since it worked just fine on the Xbox one it could be a problem with the on board audio on your PC.

Here's a link the USB Soundcard : https://www.amazon.com/HyperX-Cloud-Virtual-Surround-HX-USCCPSS-BK/dp/B077VLKW3P