Reddit mentions of Lonely Planet British Phrasebook (Lonely Planet Phrasebook: India)

> I'm told that good service is not to be expected. Is that true?

I think it depends on what you mean by "good service". I would say that competent and reasonably prompt service is to be expected, but if by "good service" you mean super friendly/flirtatious or otherwise especially solicitous or overly-familiar service then you will probably be disappointed.

If there are no problems with the service I will usually tip around 10% for restaurant meals (or pay the service charge, typically 12.5%, if it is already on the bill). I have occasionally left a small or no tip if the service was particularly bad. I have refused to pay the service charge on one occasion, when the waiter took each of my three courses away before I had finished eating it (despite there being a very clear cutlery-based signalling system to prevent such incidents)! I can recall no occasion when the service was extraordinary enough to merit a tip of greater than 10%, or a tip on top of an included service charge.

(By the way, speaking of table manners: fork always in the left hand, never the right, with prongs down (stabbing, not shovelling); and napkin on the lap, never tucked into your shirt. There's a lot more rules, but those two and the cutlery-together-when-finished one will be enough to get you through all but the fanciest meals without looking like an uncouth imbecile).

You don't tip the bartender at a pub, not even if buying food, but you could offer to buy them a drink (which they may accept payment for when offered but serve/consume later). This happens rarely, however, and most typically only if someone is a 'regular' at their local.

One additional bit of general advice:

I would very much recommend the Lonely Planet British Phrase Book as a basic introduction to British English for tourists/new arrivals (hint: the things you wear on your legs are trousers, not pants) as well as Kate Fox's Watching the English which is a delightful introduction to English culture from an antropological point of view (it has a whole chapter on how the English behave at the pub, including IIRC some two pages on the subtle protocol for ordering drinks at the bar) - entertaining and fascinating, even in the opinion of many of my actually-British friends.