Reddit mentions of Naked & Famous Denim Men's Weird Guy Elephant 4 Jean, Elephant 4 22 Ounce Selvedge Denim, 32x35

Call again or do the online chat support, I had the same issue and it took some persistence, but they honoured the sale price when I bought my second pair.

e: transcripts
First chat;
>Initial Question: Would like to exchange for a different size

>11:13 AM PST Teodora(Amazon): Hello, my name is Teodora. I'll certainly try to help regarding your concern.

>11:14 AM PST raw-deal: Hi, i'd like to exchange some pants

>11:14 AM PST Teodora(Amazon): Hi raw-deal, I can not exchange for a different size but i can refund you the >money if you wish

>11:15 AM PST Teodora(Amazon): For the security of our customers we are only allowed to replace with same >items

>11:15 AM PST raw-deal: ok, is there a way for me to get the promotion again when I re-order?

>11:16 AM PST Teodora(Amazon): For this I will need to transfer you to a different department, one moment >please

>11:17 AM PST Amazon(Amazon): Let me connect you to a member of our team. It will only take a moment.

>11:18 AM PST Amazon(Amazon): Hello, my name is Priya. I'll be happy to help you.

>11:18 AM PST raw-deal: hi

>11:19 AM PST raw-deal: I need to exchange a pair of pants, but apparently I can only return them.

>11:19 AM PST Amazon(Amazon): May I know the order number please?

>11:19 AM PST raw-deal: is there a way to return them and still get the promotion i had when I bought them?

>11:20 AM PST raw-deal: XXXXXXXXXXXXXXXXXX

>11:21 AM PST Amazon(Amazon): Thanks for providing order number.

>11:22 AM PST Amazon(Amazon): The item is not able for an exchange, you're welcome to return it. We'll >issue a refund for your original order and you can place a new order for the item you'd like instead.

>11:23 AM PST raw-deal: the promotion I used is expired. Can I get the promotion extended to my new order?

>11:24 AM PST Amazon(Amazon): Please give me a minute while I check this for you.

>11:27 AM PST Amazon(Amazon): I'm really sorry about that. We are unable to refund the promotional credit.

>11:28 AM PST Amazon(Amazon): I'm really sorry for the confusion.

>11:28 AM PST raw-deal: ok, so i cant exchange them and if i want to rebuy them I have to do it at full price?

>11:29 AM PST Amazon(Amazon): Please check whether the item have the possibility to exchange:
>To exchange your item, please visit our Online Returns Center:
>www.amazon.com/returns/

>11:30 AM PST raw-deal: only for the same size

>11:30 AM PST Amazon(Amazon): If the item you wish to return doesn't have an exchange option, you'll need >to return the original item and place a new order.

>11:30 AM PST raw-deal: ok, and that new order is at full price, not the promotional price i ordered them at.

>11:31 AM PST raw-deal: i'm just trying to make sure I understand.

>11:32 AM PST Amazon(Amazon): May I know the link of the item link that you want to order for different size?

>11:32 AM PST raw-deal: http://www.amazon.com/gp/product/B00KS8MSRW/ref=od_aui_detailpages00?>ie=UTF8&psc=1

>11:34 AM PST Amazon(Amazon): Thanks for providing order number.

>11:35 AM PST Amazon(Amazon): In this case, I will create return label for this item.
>Would you prefer UPS pick up or drop off?

>11:37 AM PST raw-deal: I'm sorry, I know how to create the label myself. What I need to know is when I go >to replace them will I pay $198 or will I get the GRNMON14 promo price?

>11:38 AM PST raw-deal: thats the only thing i need answered.

>11:39 AM PST Amazon(Amazon): I've created return label for this item. Once we received the item we will >issue a full refund. Please place the new order and I also honor the price for this.

Second chat;

>11:36 AM PST Amazon(Amazon): You are correct :). The pants cost $198.00 and you placed this order during >Green Monday and used the promo?

>11:36 AM PST raw-deal: yes

>11:37 AM PST Amazon(Amazon): Not a problem. You may purchase the item again now if you want and
>provide me with the order number?

>11:38 AM PST raw-deal: XXXXXXXXXXXXXXXXXX

>11:39 AM PST Amazon(Amazon): Thanks. I will check :)

>11:41 AM PST Amazon(Amazon): I won't be much longer. I appreciate your patience.

>11:46 AM PST Amazon(Amazon): Thanks. I changed the price to $138.6 which is the 30% off. Is that okay >raw-deal?