Reddit mentions of The New Inquisition: Understanding And Managing Intellectual Freedom Challenges

Huh. See, it looked to me that all the librarian did was work really hard to make it look like he wasn't being patronizing to the patron, when he was actually citing chapter and verse every reason why the patron was being a close-minded and ignorant boob. A simple and humble response would have been much shorter. This writer, on the other hand, was turning to his like-minded audience (as well he should have, I might add) and slyly saying, "Watch me flay the skin off this witless victim while I proceed to cancel every point of argument she could come up with." Don't get me wrong - I think what he did was masterful, completely called for, and (fairly) deftly executed - I just don't kid myself about its innocence.

Edit: Not to put too fine a point on it, here is a link to the author's latest book. Notice it is not titled The New Coming Together of Differing Viewpoints. It's titled The New Inquisition. He knows - from vast experience - exactly what he's dealing with, and is an expert on counterattacks to protect the First Amendment.