Reddit mentions of ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) Certified with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more (Retail Packaging White)

Hey all, I wanted to share a "fix" I discovered for the constant 0x20010006 error code disconnects. It's not a great solution, but it 100% worked and I no longer disconnect. I tried everything from Port Forwarding, UPnP, DNS Settings, MTU Settings, DMZ host, static IP, clear cache, restart this/restart that, etc etc. None of that ever worked and I would constantly be disconnected.

I was using this modem/router combo: https://www.amazon.com/gp/product/B00GJ7Y7MU/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I decided to upgrade to this one: https://www.amazon.com/NETGEAR-Nighthawk-C7000-Compatible-Providers-including/dp/B0781Z5PCL/ref=sr_1_2?keywords=netgear+c7000&qid=1569522929&s=gateway&sr=8-2

Ever since plugging that unit in and connecting my PS4 via wifi, I haven't experienced any disconnects. It's not a great solution as it comes with an $180 price tag, but it 100% solved the issues I was experiencing. My only guess as to why this new Netgear unit works better is due to the amount of downstream/upstream channels. The old Arris unit was 8x4 and this Netgear one is 24x8. I'm not an expert, but that appears to be the biggest difference between the two units. Maybe someone else here has more insight as to why this new modem/router would fix the issue, but I hope this is helpful.

https://www.amazon.com/dp/B00GJ7Y7MU/ref=twister_B01FSK74FU?_encoding=UTF8&psc=1
The AC1750 WIFI variant is $50 off. I think I'm going to grab it.

There are a few options out there, Motorola's are consistently rated very highly. I've linked to one here that supports up to a 172 mbps downstream, but doesn't have a built in wireless router (you would have to plug in a wireless router to access the internet wirelessly). There are also a few options to pick from that include wireless routers, and/or support faster speeds if you need it (it won't make your existing connection faster though, it just supports a higher level of bandwidth).

https://smile.amazon.com/SURFboard-SB6121-DOCSIS-Retail-Packaging/dp/B004XC6GJ0

This would be a good option if you want a built-in wifi router:

https://smile.amazon.com/SURFboard-SBG6782AC-DOCSIS-AC1800-Router/dp/B00GJ7Y7MU

You will have to call Comcast to provision the modem (basically just read them the MAC Address on the bottom of the modem and wait a few minutes). I've done this twice, and it's been straightforward. You can always just tell them that you don't like the idea of hosting a public hotspot (which you do if you have a Comcast modem with built in wifi-- it broadcasts on SSID "xfinitywifi" and is accessible by anyone that has a Comcast subscription).

http://www.amazon.com/SURFboard-SBG6782AC-DOCSIS-AC1750-Router/dp/B00GJ7Y7MU/ref=dp_ob_title_home

Most on here would recommend purchasing your modem and router separately however.

I live in the Highlands and currently have their Ultimate 50 (50/5) package for $64/mo. I also own my own SBG6782-AC that I got for $60 on eBay.

My speeds are always above what I pay for, but I will be dropping them once Allo gets to my area. I know Windstream is also rolling out 1GB in certain areas, but they had their chance a long time ago. Now it's the principle of the matter. Even if they are cheaper than Allo, they should of invested earlier and not because they are about to lose customers that they have been fucking over for years.

I can't speak about the charges, but a great retail modem that has a built in AC Router is the Arris SBG6782-AC. You can find it on amazon.

http://www.amazon.com/ARRIS-Motorola-Surfboard-SBG6782-AC-Packaging/dp/B00GJ7Y7MU/ref=sr_1_1?ie=UTF8&qid=1428341668&sr=8-1&keywords=SBG6782-AC

Check out ARRIS SURFboard SBG6782AC DOCSIS 3.0 Cable Modem/ Wi-Fi AC1800 Router

combo


Note: I have the older version(non-wifi) with a router but it is great. This one is a modem and router in one but as I do not own it I can not comment on it directly. I am always a little iffy on the combo 2 in 1 but reviews look good though. If you do go this route, don't cut corners by getting the black model.

My current setup which is a little bit more:

ARRIS SURFboard SB6141 DOCSIS 3.0 Cable Modem - Retail Packaging - White

modem

TP-LINK Archer C7 AC1750 Dual Band Wireless AC Gigabit Router, 2.4GHz 450Mbps+5Ghz 1300Mbps, 2 USB Ports, IPv6, Guest Network

router

SBG6782-AC but I can't recommend it. Every few months, I have a day where it decides to reboot every couple hours. It's only being used as a bridge to a pfsense box right now, but the built-in wireless wasn't as bad as I'd expect.

Arris DOCSIS 3.0 SURFboard Cable Modem and Wi-Fi Router - White (SBG6782-AC) $99.99 at checkout

https://www.amazon.com/dp/B00GJ7Y7MU

I use this one. But it may be overkill unless you need all the features. It's the best modem/router combo I've ever used and waaay better than Comcast's gateway (despite them both being made by the same company).

That said, any basic docsis 3 modem should do fine. The Moto seem to be most popular.

I picked up this one via Amazon and am very happy with it.

It's actually my personal router..... here is the page showing no updates

People seemed to like it on Amazon

I'm not using a cable amp, didn't need one. Cable/modem is this beast: http://www.amazon.com/gp/product/B00GJ7Y7MU/

One of them on Amazon is not being sold by them anymore due to customer complaints. "Item Under Review".

http://www.amazon.com/ARRIS-Motorola-Surfboard-SBG6782-AC-588456-005-00/dp/B00GJ7Y7MU/ref=sr_1_1?s=electronics&ie=UTF8&qid=1405481663&sr=1-1&keywords=SBG6782AC

Hey thanks again for the quick reply.

Once my computer is built, then I will look into the extensions and smaller things to make it look better, unless you have any brands or types off the top of your head. Like you said for the few wires that will show, it really isn't worth a basic kit after looking into it. Great tip!

Looking into the case fans I see what you mean about the noise vs the actual performance. I think those fans will suit me just great! Cool to see those videos about just how little of a difference it would make for me and I would have been sacrificing noise for pretty much no more performance. Good deal!

As for the routers. I used that wifi analyzer and surprisingly it is a lot worse than I thought. My signal is still the strongest but I have about 4 or 5 other people operating on the same exact channels as me under the 2.4G tab. Looking under the 5G tab, it was blank. Absolutely nobody. So I think I'll go with the 5G router! But I do have an issue. The modem and router I have are all in one unit. It is a modem/router combo. So I would have to get a modem as well. Any suggestions? Should I get a separate modem and router or should I get a combined unit? Just for extra information, my router doesn't need to push too far or go through many walls to get to me. I still like to have it broadcast a good ways so I can use the wifi on my phone when out in the backyard, but as far as reaching where my pc will go, it will be about 15 feet away going through two walls (non insulated walls). It is set up in my living room towards the center of the apartment and I get good signal as it is. Just need it to perform better I guess because I guess the issue is that the router (or modem?) gets flooded easily when searching for servers in a game. That is when it just cuts off my internet in the game and I have to exit the game, then I am back to normal. Just plain weird but that is the only thing I've found online that fits exactly what happens to me when I try to load servers on bigger games like KF2.

Also, I have no experience what so ever when it comes to setting up a modem or router. What do I need to do? I know I want the 5G frequency and the channels don't matter because no one else is on that frequency at all. Do I just plug in the new modem and router (or modem/router combo) and just let it do its thing? Will my network name stay the same or will I have to set up an entirely new network?

I said I don't want to spend a ton of money on this but what I meant was like some super $500 wifi system that I can't even take advantage of without extreme internet speed haha.

This one is expensive in my opinion but has great reviews.
https://www.amazon.com/NETGEAR-Nighthawk-AC1900-DOCSIS-C7000-100NAS/dp/B00ZUPOF7Y/ref=as_li_ss_tl?s=pc&ie=UTF8&qid=1452701417&sr=1-22&keywords=modem+router+combo&linkCode=sl1&tag=nerdtechy-20&linkId=60570f3ee7b22a14bc2b80874b4f9578

But this one on the other hand is cheaper and also has great reviews.

https://www.amazon.com/SURFboard-SBG6782AC-DOCSIS-AC1750-Router/dp/B00GJ7Y7MU/ref=as_li_ss_tl?ie=UTF8&linkCode=sl1&tag=nerdtechy-20&linkId=fd7024bf66add45962bc8e4ca9c36b75

Ideally, I'd like to spend a little less than that, but I will if it means not having to mess with it again. I'm not sure what speeds are ideal for normal gaming nowadays but I know that the games I play now work alright, maybe laggy once in a while but it could also just be my computer. For now, I'd just like to swap out the modem and router so I no longer have to deal with copying ip addresses just to join servers on bigger games. Then in the future if I wish to up my internet speed for whatever reason, I know the router and modem can handle it. And with this new computer, I'll have all my bases covered! Let me know what you think!

OP if I understand you correctly. The following is how your network is currently set up?

Room A has

Modem/WiFi Router Combo and plugged into it...

• NAS via ethernet
  
  
• Powerline via ethernet
  
  Room B
  
  Powerline Out #1 and plugged into it...
  
  
• Desktop PC via ethernet
  
  Room C
  
  Powerline Out #2 and plugged into it...
  
  
• WiFi Accesspoint via ethernet
  
  Wifi Access Point in Room C and connected to it...
  
  
• Roku stick connected to it via Wifi
  
  That current setup is actually ideal for the hardware you have (assuming all the hardware/software is configured correctly)
  
  My thoughts and things to consider.
  
  
• First of all a strong GPU is irrelevant for Plex Media Server right now. The transcoding power of Plex is purely CPU dependant at the moment, although this could change in the future.
  
  
• Haven't heard to much about the Roku Stick. Roku's regular settop boxes are great but maybe the stick isn't up to the task of the other devices? It's possible the WiFi on products like the Chromecast can be iffy sometimes because they're usually wedged between the back of a TV and a wall. You may just want to try a different client before you upend your entire network/server setup. Grab a Chromecast for $35 and see if it does any better.
  
  
• What kind of WiFi AP is in Room C? I assume you have it in bridge mode. It's possible it's just not a great access point for streaming media. Like an older 802.11g AP etc.
  
  
• It's entirely possible the powerline is the cause of the instability. Have you considering looking into MOCA? MOCA is similar to powerline but instead of going through your power system it uses the coax cables that the vast majority of homes have spread throughout their house. This is considered to be more consistently more reliable, stable and faster than powerline. This Motorola MOCA Router/modem combo is one of the most popular.
  
  
• You could also try reducing traffic over the powerline so as little traffic goes over the powerline as possible. Right now your media is taking this path. NAS>Router>Powerline>Desktop PC>Powerline>WiFi AP)))Roku Stick. If you could grab a cheap switch, connect to the Powerline Out #1 in Room B and move the NAS to room B. This would reduce the traffic over the powerline. It be NAS>cheap switch>Desktop PC>cheap switch>Powerline>WiFi AP)))Roku Stick. Setting it up that way could reduce the powerline traffic by half or more when using Plex.

I'll start by saying I have Comcast...unfortunately. In March, I purchased this to replace the rental modem from Comcast so that I could stop paying the monthly rental fee. Not paying attention, I didn't realize that this model didn't have the eMTA feature, and therefore I couldn't connect the phone to it (I also can't return this as it is past the return period). Comcast is "threatening" to change my plan from the Triple Play to a Double Play, which will cost way more money.

I'm thinking about buying a used modem with eMTA capabilities, but want to know what the best way is to go about this. Should I buy just a telephony modem for the phone and continue using my current modem for internet?

I might be able to get the Archer C5 and a $75 Arris modem, or would this Arris Surfboard be alright? It's only $100 for prime day